Frank N Moore, OD

Frank N Moore, OD
8004 S MEMORIAL DR TULSA, OK 74133
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Consumer Feedback

(83 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider remember you by name?
Sometimes, but not always
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider give unbiased advice?
Yes
by Anonymous
July 25, 2011
Did this provider have reasonable prices?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
July 20, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
July 18, 2011
I have been a patient of Dr. Moore for over 15 years. Both he and his staff have always been very knowledgeable and professional. I am a business owner, and I have high expectations in the service of others. The office is always very presentable. I plan to continue doing business with them into the foreseeable future, and will continue to refer others.
by Anonymous
July 18, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider use current and safe equipment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was the waiting area spacious?
Yes
by Anonymous
July 02, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
June 27, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the waiting room chairs comfortable at this provider's office?
They were average
Are you going to visit this provider again?
Sure
by Anonymous
June 14, 2011
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I bought the most beautiful pair of glasses here. I was pleasantly surprised at the very large selection of frames to choose from and am definitely going to recommend others to check them out. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They provided me with a very accurate prescription for my glasses and contacts. I hadn't even realized that my vision had changed, but now I see so much better.
by Anonymous
June 10, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. They have really great customer service here. They always put their customers first, regardless of the situation.
by Anonymous
May 26, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
May 06, 2011
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