James R Macdonald, MD

James R Macdonald, MD
2105 EDWARD CURD LN FRANKLIN, TN 37067
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Consumer Feedback

(88 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
by Anonymous xxx.xxx.104.44
April 25, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Would you recommend this family doctor to others?
I Already Have
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.226.114
March 22, 2013
Would you refer this provider to a family or friend?
No, I wasn't impressed
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was this provider's staff friendly?
Not Really
Was this family doctor's staff friendly?
Not Really
by Linsey xxx.xxx.0.233
March 19, 2013
by Anonymous xxx.xxx.180.213
March 01, 2013
Did you experience unnecessary pain during your visit?
No
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.196.237
January 28, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Audrey xxx.xxx.83.145
January 14, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.0.151
January 13, 2013
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They truly deserve more recommendations than I can give! Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.I am very please with the car I recieve.
by rebecca Marion xxx.xxx.42.130
January 08, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.49.197
November 18, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.251.23
November 07, 2012
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