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Cynthia Poortenga, MD

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Cynthia Poortenga, MD
(17 Reviews)
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121 E RAVINE RD STE 900 KINGSPORT, TN 37660
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
December 06, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
December 05, 2011
Was this provider's office too cold?
Yes, I was freezing
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous
November 28, 2011
They definitely didn't have enough staff members on hand. It seemed like one person was trying to do everything, and I ended up waiting for a very long time. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Motion
July 29, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you experience unnecessary pain during your visit?
No
Does this provider remember you and your circumstances at every appointment?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
June 13, 2011
Would you refer this provider to a family or friend?
Yes
by Anonymous
June 10, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
May 30, 2011
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Map and Directions
121 E RAVINE RD STE 900, KINGSPORT, TN 37660