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Miriam M Reyes, MD

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Miriam M Reyes, MD
(23 Reviews)
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3425 STONY SPRING CIR LOUISVILLE, KY 40220
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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Was this provider's office clean?
No, I didn't feel comfortable at all
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Anonymous
March 05, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
February 22, 2012
No es Latina! Muchos vienen pensando q es latina por el nombre pero no es como los medicos de nuestros paises. Es ordinaria y nos grito porque la secretaria nos dio cita cdo ella estaba ocupada. No hagan su revision medica por inmigracion aqui! Es horrible trata s los pacientes como porqueria y tuvimos qe vilver 6 veces para completar todo por su incompetencia!!! Vayan a otro lado!!!
It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. One thing that's been so annoying about Miriam M Reyes, MD, is that they always end up postponing my appointments. I'm usually not even notified that they're going to postpone it until less than an hour before my scheduled appointment.
by LT
February 01, 2012
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by patient
December 29, 2011
Are you going to visit this provider again?
Not if my life depended on it
Is this business in a safe neighborhood?
No way!! Be aware it is very unsafe and I was scared
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous
November 08, 2011
I was lost! Michael ( the assistant) was giving me directions, but I couldn't understand him even after I asked him several times. I didn't know what to do!!! He gave us shots w/o telling us what it was!! The doctor is OK but relies too much in somebody who can't communicate well. They didn't request my medical record and they told me they were waitning for it! so frustrating!
by Mona
October 25, 2011
she is less than stupid, i had to return to the office and suggest they get previous records, then when i did ask for help in obtaining medical euquipment, she just let the work set on her desk and did nothing. then i call and saying i will go to a hospital, and she does nothing, al i get is why are you in a wheelchair and she asks the the same stupid questions over and over, does not listen, does no checking. maybe i am too white for her.
by wjhaser
September 27, 2011
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. The chairs in the waiting room were of the highest quality. I was so comfortable while waiting for the appointment. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all.
by Christopher Thomas
September 16, 2011
Was this family doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
July 05, 2011
Does this provider give unbiased advice?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider promptly return your phone calls?
Yes
by Anonymous
June 29, 2011
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Map and Directions
3425 STONY SPRING CIR, LOUISVILLE, KY 40220