Neil E Richard, MD

Neil E Richard, MD
444 N CLEVELAND AVE STE 200 WESTERVILLE, OH 43082
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this family doctor answer all of your questions?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.176.194
December 18, 2012
Was this provider's office too cold?
No, it was fine
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
February 07, 2012
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything.
by Floyd
August 10, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 04, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
July 19, 2011
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. Their staff was somewhat friendly, but they didn't go out of their way to make me feel welcome. They always made sure that I wasn't in any pain.
by Patien 1
May 02, 2011
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by mdcr
April 19, 2011
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