Matthew M Mark, MD

Matthew M Mark, MD
50 BLAINE AVE STE 2200 BEDFORD, OH 44146
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
November 15, 2011
Was this provider's staff friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
October 18, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this family doctor answer all of your questions?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
August 31, 2011
I'll definitely be going back. I didn't have a bad experience. They are always prepared for my appointment and remember everything about me. I was in a lot of pain during my visit that I feel could have definitely been avoided if they had been more careful. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Jack Kery
August 29, 2011
Does this provider promptly return your phone calls?
Yes
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did you experience unnecessary pain during your visit?
No
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
August 08, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous
July 05, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay.
by Ron Blain
June 22, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this family doctor friendly?
Yes
Does this provider offer flexible appointment times?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
May 10, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
May 06, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
April 13, 2011
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