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Chad M O'Nan, MD

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Family Doctors

IU Health Primary Care - Zionsville

Zionsville, IN

IU Health Primary Care - Zionsville - IU Health Physicians Zionsville

Zionsville, IN

IU Health Primary Care - Zionsville - IU Health Physicians Zionsville

Zionsville, IN

IU Health Primary Care - Zionsville - IU Health Physicians Zionsville

Zionsville, IN
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Chad M O'Nan, MD
(33 Reviews)
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10801 N MICHIGAN RD ZIONSVILLE, IN 46077
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
September 12, 2011
Would you recommend this family doctor to others?
Yes
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
August 08, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this family doctor friendly?
Extremely Friendly
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
August 08, 2011
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most.
by patient 123
July 10, 2011
Would you refer this provider to a family or friend?
Yes
Does this family doctor use current and safe equipment?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
July 05, 2011
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
June 30, 2011
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I wouldn't think twice about sending my friends and family here. They are very good at what they do. I love that they never cancel their appointments last minute here. I can always count on them to be there for me.
by amelai
June 25, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by viji kannabiran
June 16, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen.
by Kyle Kranz
June 03, 2011
Was this provider late to your appointments?
No, they were on time
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's staff friendly?
Yes
by Anonymous
May 26, 2011
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Map and Directions
10801 N MICHIGAN RD, ZIONSVILLE, IN 46077