Christopher L Schenewerk, MD

Christopher L Schenewerk, MD
502 S MAIN ST SMITHTON, IL 62285
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
They answered most of my questions but I could have used more information. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by y
August 30, 2011
Their office needs MANY more people to answer the office phones. Everytime I call I hear "can you please hold". Is the office that busy all the time?? I just needed a phone number that they had given to me wrong originally & was put on hold for 8:35 minutes.
by nicole carroll
August 30, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Their office equipment was in superb shape and looked very advanced. I definitely felt safe under their care.
by L. Dixon
August 20, 2011
The restrooms here are not clean. I would advise going before you leave the house. It seemed like they were trying to rush my appointment and were annoyed to be helping me. It was obvious that they wanted to be somewhere else. The chairs they had in the waiting room were not the greatest. I wish they had put more thought into patient comfort. Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me. It never fails how long I have to wait on hold when I call them. I'm always put on hold forever and I find myself not even wanting to call.
by MaryWorthington
August 16, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Do you feel that you could have received better service somewhere else?
No, I don't think so
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider answer all of your questions?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
July 05, 2011
They don't really keep up with the times when it comes to their office equipment. Everything is old and outdated, and I doubt it's safe for use. Their prices were not fair at all. They were extremely overpriced and I felt ripped off. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. I was horrified at how badly they treated their staff members. I felt so bad for all of them. It made me lose a lot of respect for them.
by guillermo macia
June 15, 2011
The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They always take that extra step to make me feel special. I always enjoy my appointments here.
by Trish
May 09, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
March 28, 2011
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider answer all of your questions?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
March 07, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider have reasonable prices?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
February 27, 2011
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