I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. Dr. Pioli is the best doctor I have ever been to!!
I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.