Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office easy to locate?
Only with clear directions
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.