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Lorraine K Schroeder, MD

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Lorraine K Schroeder, MD
(80 Reviews)
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2013 WELLS BRANCH PKWY STE 113 AUSTIN, TX 78728
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Consumer Feedback

(80 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
February 01, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
January 23, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
January 22, 2012
Was this provider's office too loud?
No, it wasn't too loud
Are you going to visit this provider again?
Without a doubt!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you experience unnecessary pain during your visit?
No
by Anonymous
January 18, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was the waiting area spacious?
No, but I can always find a seat
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
January 17, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
January 03, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Was the waiting area spacious?
Yes
by Anonymous
December 29, 2011
Was this provider's office easy to locate?
Fairly Easy
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
December 22, 2011
Did you feel safe in this provider's care?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider late to your appointments?
No, they were on time
by Anonymous
December 21, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
December 16, 2011
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Map and Directions
2013 WELLS BRANCH PKWY STE 113, AUSTIN, TX 78728