Richard L Merkley, MD

Richard L Merkley, MD
2530 E SOUTHERN AVE MESA, AZ 85204
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2.5 star average for Value
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Did this family doctor answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.181.181
September 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.46.128
July 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.165.153
April 16, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
December 28, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 31, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider treat every client equally?
Yes, they don't show favoritism
Did they follow up with you after your appointment?
Yes.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
September 21, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. Everyone in my community knows that they are the absolute best in the field. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by ned
September 01, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
August 26, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They always take the time to listen to me. I know they really care about me and what I have to say. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by kwan
August 09, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 25, 2011
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