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Bryan P Chan, MD

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Bryan P Chan, MD
(21 Reviews)
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1148 SAN BERNARDINO RD #E102 UPLAND, CA 91786
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office too cold?
No, it was fine
by Anonymous
November 28, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider give unbiased advice?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
November 16, 2011
They made the extra effort to make sure every question and concern I had was addressed. What I liked was how friendly the doctor and staff were here. I felt welcomed and think I will be returning. They told me about my treatments' risks and benefits. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment.
by NICOLE
August 25, 2011
Does this provider promptly return your phone calls?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
August 15, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
by Anonymous
June 27, 2011
They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. The chairs in the waiting room were of the highest quality. I was so comfortable while waiting for the appointment.
by Steve
May 27, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
May 08, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Does this family doctor use current and safe equipment?
Yes
by Anonymous
May 05, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 11, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Anonymous
April 05, 2011
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1148 SAN BERNARDINO RD #E102, UPLAND, CA 91786