Kenneth C Browning, DO

Kenneth C Browning, DO
4315 Brockton Avenue Riverside, CA 92501
Add a Review

Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
October 24, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it easy to make an appointment with this provider?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
October 13, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
September 13, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this family doctor friendly?
Extremely Friendly
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
August 16, 2011
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They always take that extra step to make me feel special. I always enjoy my appointments here. They have really great customer service here. They always put their customers first, regardless of the situation. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Tracey Downey
July 14, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider answer all of your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
July 01, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
June 07, 2011
Did this provider answer all of your questions?
Some were answered
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you feel safe in this provider's care?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
May 20, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider give unbiased advice?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider listen to your input and concerns?
Yes
by Anonymous
May 19, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
March 25, 2011
Add a Review