Susan L Ashley, MD

Susan L Ashley, MD
Firstcare 1431 North Liberty Lake Road Suite B Liberty Lake, WA 99019
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Consumer Feedback

(38 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Was this provider's office too cold?
No, it was fine
by Anonymous
October 15, 2011
Dr. Ashley has been my doctor for years. She is always prompt and has a good listening ear. She keeps up on the latest on medications and especially the bio-identicals. She also has all the info on natural products and natural medication that suit my lifestyle. I highly recommend her and the pharmacy in her office.
by Marci Crocker McClearn
August 30, 2011
I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. They were far to arrogant to get any sort of outside advice, even though they knew they should. I was hoping to see someone that considered my safety more important than always having an answer. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. It is impossible to get an appointment at their office. They are always booked and have a long waiting list.
by amy
August 17, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever postpone your appointment?
Sometimes, a little too often
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous
August 15, 2011
Are you going to visit this provider again?
Without a doubt!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office too cold?
No, it was fine
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
August 05, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 04, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have reasonable prices?
Yes
by Anonymous
July 18, 2011
Does this provider offer flexible appointment times?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
by Anonymous
July 12, 2011
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider listen to your input and concerns?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
May 23, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
May 12, 2011
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