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Mary R Rifino, MD

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Mary R Rifino, MD
(25 Reviews)
> Get Phone Number & Directions
6501 HUNTSHIRE DR STE 109 ELKRIDGE, MD 21075
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Dr. Rifino is just downright creepy.
by Anonymous xxx.xxx.171.88
April 04, 2016
Did this doctor answer all of your questions?
Some were answered
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Friendly Enough
Was this doctor friendly?
Friendly Enough
Does this provider listen to your concerns and respond respectfully?
Mostly
by Anonymous xxx.xxx.251.161
July 24, 2014
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous xxx.xxx.97.178
June 12, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this family doctor's staff friendly?
Yes, they went above and beyond
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this family doctor friendly?
Extremely Friendly
by Anonymous xxx.xxx.103.50
April 02, 2013
I started seeing Dr Rifino some years ago. She was excellent the first few visits. Even though I was never seen 40 - 60 minutes after the appointment time and the staff made me feel like crap, I continued to go to her. But since of late, the doctor's quality of service too is deteriorating. At my last visit she answered my questions with one hand on the door knob. But the last straw came when they received my abnormal mammogram results and said nothing to me until I called back three weeks later to find out. In the past even when I had left messages for the doctor she has never called me back. Here she was (out of guilt) on the phone telling me that she had sent the order to the Radiology, but had said nothing to me. So how was I supposed to know to go get further tests done? Is she that dumb? Now they could have admitted their mistake and apologised. I would have been sympathetic. But the doctor's attitude and lies to cover up has proven that I cannot trust her any more. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. I wouldn't feel comfortable sending my friends and family here. Their care was less than stellar. I showed up on time for my appointment but they weren't even there yet. I had to wait quite a while for them and my entire day's schedule was messed up. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I love that they never cancel their appointments last minute here. I can always count on them to be there for me.
by MRS xxx.xxx.83.140
February 27, 2013
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider answer all of your questions?
Some were answered
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.23.169
January 11, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by unhappy xxx.xxx.33.193
January 07, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Tash xxx.xxx.108.112
December 20, 2012
Did you feel safe in this provider's care?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by lisa xxx.xxx.61.21
October 11, 2012
Did this provider have reasonable prices?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this provider use excessive foul language?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous xxx.xxx.61.226
September 19, 2012
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Map and Directions
6501 HUNTSHIRE DR STE 109, ELKRIDGE, MD 21075