Edward T Arcy, DO

Edward T Arcy, DO
10330 SAWMILL PKWY STE 100 POWELL, OH 43065
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. Even when you call the office the phone will ring for minutes before someone picks up. One time I called, the phone rang for 6 minutes then when they answered they put me on hold for 10 minutes and then dropped the call. They didn't help me as much as I was hoping and didn't answer all my questions. It was pretty hard to find the building, but I eventually found it. His hours are inconsistent and inconvenient, and when I expressed to him my issues regarding his staff he disregarded them as if I were just being dramatic. I am currently studying to be a dentist and I told him that I would appreciate feedback like this to improve my office and ensure excellent customer service and he replied by simply saying, good luck with that. I will never return to this office again. He very clearly does not care about his patients or his job and definitely needs to retire.
by Carley xxx.xxx.142.89
March 12, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider answer all of your questions?
Yes
by Anonymous
February 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
January 23, 2012
Did this provider use excessive foul language?
No
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Are you going to visit this provider again?
Sure
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
January 16, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
January 07, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Was the waiting area spacious?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
January 03, 2012
Was this general practitioner's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider promptly return your phone calls?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
November 30, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
November 28, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
November 21, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by dago
November 15, 2011
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