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Charles E McGrath, DO

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Charles E McGrath, DO
(20 Reviews)
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514 S NOLAND RD STE 130 INDEPENDENCE, MO 64050
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider promptly return your phone calls?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
August 15, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were you able to relax during your appointment?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous
July 11, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office too cold?
No, it was fine
Was this provider's office clean?
Yes everything was neat and sterile
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 10, 2011
I will definitely refer my friends and family here. They were great and I think more people should know about them. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Richard Bennett
June 27, 2011
Does this general practitioner use current and safe equipment?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
June 09, 2011
Does this provider offer flexible appointment times?
Yes
Was this provider's staff friendly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider promptly return your phone calls?
Yes
by Anonymous
May 31, 2011
It was easy to get the appointment time that worked for my schedule. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Their office was nice and quiet. I was worried it would be overly loud but it was fine. BUT THE FRONT DESK IS NOT VERY NICE. THE ELDERLY WOMAN IS ALWAYS MOODY. DR AND NURSE ARE ALWAYS GREAT!
by KARINA GONZALEZ
May 06, 2011
Are you going to visit this provider again?
Sure
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 23, 2011
Does this provider offer flexible appointment times?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
March 15, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
March 11, 2011
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Map and Directions
514 S NOLAND RD STE 130, INDEPENDENCE, MO 64050