I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They seemed really knowledgeable and were able to answer all my questions in-depth. I understood all my options fully and they really took the time to make sure my questions were answered. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They are all very compasionate and caring people.