Michael F Lupinetti, MD

Michael F Lupinetti, MD
3311 MAIN ST MUNHALL, PA 15120
Add a Review

Consumer Feedback

(33 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Lorrie Veschio
September 13, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
September 07, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office too cold?
No, it was fine
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
July 25, 2011
Would you recommend this provider to others?
I Already Have
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
July 22, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this OBGYN use current and safe equipment?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
July 18, 2011
Did this provider prominently display their diplomas or business license?
Yes
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's staff friendly?
Yes
by Anonymous
July 13, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
July 11, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
July 06, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 27, 2011
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
May 30, 2011
Add a Review