ALICIA ODUM, MD

ALICIA ODUM, MD
HOLY CROSS HOSPITAL 1500 FOREST GLEN RD Silver Spring, MD 20910
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 21, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider have helpful information available online?
Yes
by Anonymous
October 22, 2011
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Was this provider's staff friendly?
Friendly Enough
by Anonymous
July 27, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was the waiting area spacious?
Yes
by Anonymous
July 27, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was it easy to make an appointment with this provider?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
July 11, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you experience unnecessary pain during your visit?
No
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
July 06, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
June 28, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They always make sure to return my phone call as soon as possible. They've never left me waiting. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by Stacy
June 16, 2011
Was this provider's office easy to locate?
Only with clear directions
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
June 01, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
by Anonymous
May 21, 2011
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