Thomas Hanley, M.D.

Thomas Hanley, M.D.
3555 Sunset Office Dr Suite 107 Saint Louis, MO 63127
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
September 28, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
September 26, 2011
Are you going to visit this provider again?
Without a doubt!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
by Anonymous
September 13, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this OBGYN use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
August 22, 2011
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this OBGYN use current and safe equipment?
Yes
Was the waiting area spacious?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
July 28, 2011
Did you experience unnecessary pain during your visit?
No
by Anonymous
July 21, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
July 11, 2011
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was this provider's staff friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
July 08, 2011
Does this OBGYN use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
May 31, 2011
Did this OBGYN thoroughly review your medical history before examining you?
They asked the basic questions
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
April 27, 2011
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