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David S Lu, MD

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David S Lu, MD
(23 Reviews)
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20911 EARL ST STE 290 TORRANCE, CA 90503
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.91.116
May 09, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.79.146
May 03, 2012
Did this OBGYN promptly notify you about any test results?
No, I had to call them myself
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
by Anonymous
February 23, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this OBGYN promptly notify you about any test results?
Yes, they were fairly prompt
by Anonymous
February 03, 2012
Dr. Lu is one of the best obgyn's in all of LA. He is kind compassionate and generous. He takes a Holistic approach and not only helps you with your OBGYN needs but helps guide you to good nutrition and well being!! HE IS AMAZING! The staff is wonderful as they have resent many codes to the stupid labs who always want to bill me extra!!!
I love Dr. Lu!!!
by Vegan Gal
January 05, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Would you refer this provider to a family or friend?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
September 13, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous
September 10, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
July 21, 2011
I've been going to Dr. Lu since I was 18. I had a rough pregnancy but he delivered my daughter safely. 14 years later, she's a healthy young lady. He's a great doctor and I always see him for everything. I feel well taken care of and he always takes the time to ask how I am. I would recommend him.
by Alicia
June 23, 2011
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by April Almeida
June 16, 2011
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Map and Directions
20911 EARL ST STE 290, TORRANCE, CA 90503