Frank Cruz, MD

Frank Cruz, MD
Uptown Nephrology 3434 Prytania 300 NEW ORLEANS, LA 70115
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.32.4
May 23, 2012
Was this provider friendly?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
November 10, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
August 31, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
May 25, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
by Anonymous
May 20, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They are so thoughtful and amazingly sweet, I just love this place.
by Delores Becnel
May 04, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by Louis Willhoit
April 08, 2011
I got an appointment quickly. I've never had to wait too long. The office was easy enough to find. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. The chairs in their waiting room were definitely above average. I was comfortable. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I drive from Memphis area to see Dr. Cruz in New Orleans; it works! He saved my lived by recovering my kidness funtion.
by Jose Unda
March 07, 2011
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