Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did this provider answer all of your questions?
Some were answered
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway