From the moment you walk in their doors and sit in their extremely comfortable waiting room chairs till the moment you leave, they will make sure you are as given the highest quality of care. I am never disappointed. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.