Mark A Patterson, MD

Mark A Patterson, MD
Carilion Pediatric Associates 4040 POSTAL DR SW ROANOKE, VA 24018
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
February 21, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
August 25, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider answer all of your questions?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
August 10, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
No, they didn't make me feel uncomfortable or stupid
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
by Anonymous
July 22, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
March 06, 2011
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, in fact they had two separate rooms!
Do other parents within your community respect this pediatrician?
Yes, they are respected
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was it easy to make an appointment with this provider?
Yes
by Anonymous
March 03, 2011
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