Eduardo Covarrubias, MD

Eduardo Covarrubias, MD
1570 LOMALAND DR STE A EL PASO, TX 79935
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider have helpful information available online?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
December 27, 2011
Did this pediatrician have bright, child-friendly examining rooms?
Not at all. The examining rooms were dark and plain
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
November 14, 2011
They made the extra effort to make sure every question and concern I had was addressed. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Maria
October 28, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider listen to your input and concerns?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
October 24, 2011
Would you refer this provider to a family or friend?
Yes
by Anonymous
August 31, 2011
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. They are very calm and understanding the entire time. I could tell they really care about everyone who visits them. Their waiting area is conmfortable and the wait period is moderate. If you have a baby you get attended quickly. The staff on the phone is always helpful and polite. They always take that extra step to make me feel special. I always enjoy my appointments here. It doesn't matter how many times I come here, they just cannot seem to remember my name and they make no effort to even try, but theire service is good for everyone, I know they appreciate my loyalty and business.
by Mommyof2
August 18, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this pediatrician have bright, child-friendly examining rooms?
Not really, they should have made more of an effort
by Anonymous
August 09, 2011
Are you going to visit this provider again?
Sure
Did this provider listen to your input and concerns?
Yes
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Did this provider use excessive foul language?
No
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
August 08, 2011
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Do you trust this pediatrician to always have your child's best interest in mind?
No, I don't trust their motives
by Anonymous
August 05, 2011
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
April 25, 2011
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