Jacqueline Hoang, MD

Jacqueline Hoang, MD
Pediatric Associates-Sprngfld 5502 BACKLICK RD SPRINGFIELD, VA 22151
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does the pediatrician get upset when you seek a second opinion?
No, they didn't get upset
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this pediatrician friendly?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
May 26, 2011
Was this provider's office too cold?
No, it was fine
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
May 10, 2011
Were you able to relax during your appointment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider rush your appointment?
No
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
April 08, 2011
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, they had a "sick" and "well" area
Was this provider's staff friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
by Anonymous
April 06, 2011
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
April 06, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you refer this provider to a family or friend?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
March 21, 2011
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