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Chris Serlo, D.P.M.

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Chris Serlo, D.P.M.
(67 Reviews)
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15201 Shady Grove Rd Suite 102 Rockville, MD 20850
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider listen to your input and concerns?
Yes
by Anonymous
April 26, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
April 09, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Would you recommend this provider to others?
I Already Have
by Anonymous
April 07, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I wasn't worried about their equipment. It was safe and well taken care of. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available.
by Normaeacher
March 14, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Are you going to visit this provider again?
Without a doubt!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Would you refer this provider to a family or friend?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 09, 2011
Are you going to visit this provider again?
Without a doubt!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
March 01, 2011
he is so nice! he really cares about his work and u can tell! he removed 2 ingrown toenails for me and thanks to him i now have to custom fit orthodics. they fit perfectly in my shoes and r SO COMFORTABLE! ive been wearing them for only 2 months now and i can already feel a difference. my feet and back no longer hurt at the end of my 8 hour shift. his assisant is such a sweet girl as well. extremley friendly doctor and knows what hes talking about! he is a montgomery county local and a father. i will never go to any other doctor! :D
by kristy91
July 10, 2010
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Map and Directions
15201 Shady Grove Rd Suite 102, Rockville, MD 20850