Michael H Herbst, DPM

Michael H Herbst, DPM
3930 Knowles Ave. Suite 202 Kensington, MD 20895
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 29, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
December 21, 2011
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
December 19, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too cold?
No, it was fine
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
November 28, 2011
Was the waiting area spacious?
No, but I can always find a seat
Was this podiatrist friendly?
Yes
by Anonymous
November 08, 2011
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
November 08, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
September 28, 2011
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
August 04, 2011
I am going to refer everyone I know here. I absolutely love this place. They are always prepared for my appointment and remember everything about me. They have a very good professional reputation. I know that I'm under the care of an expert. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by akfordham
July 14, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
July 05, 2011
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