Robert Duggan, DPM

Robert Duggan, DPM
Celebration Foot & Ankle 410 Celebration Place Kissimmee, FL 34747
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Other than having a receptionist who forgot to put my name in the computer saying I had arrived (sat in the lobby for over an hour) there were no problems. For some reason they always have "The View" on television when I have to wait in the lobby and that show is disgusting. But other than that, I don't think you can find a better podiatrist than Dr. Duggan. I had been to four other ones and he told me straight out what the problem was and what it would take to fix it. The problem I had did require surgery and he did an excellent job. What I appreciated was him leaving the decision up to me. He told me my options and let me decide. I would recommend Dr. Duggan to anyone needing a podiatrist.
by My Left Foot xxx.xxx.115.79
April 19, 2012
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. DR ROBERT DUGGAN DID SURGERY ON BOTH OF MY FIFTH METITARSALS BONES AND REMOVED THE INFECTED PART OF THE BONE. OTHER DOCTORS WANTED TO AMPUTATE MY TOES BUT IT WAS ONLY DR DUGGAN WHO WAS AGAINST THIS AND SAVED BOTH OF MY TOES. DR DUGGAN WAS VERY FRIENDLY, AND PERSONABLE ALL THREE TIMES THAT I WAS HOSPITALIZED AT DR P PHILLIPS HOSPITAL. HIS BEDSIDE MANNER WAS EXCELLENT. HE IS A GREAT DOCTOR WHO REALLY CARED ABOUT ME, I WOULD RECOMMEND HIM TO ANYONE. UNLIKE MOST DOCTORS, DR. DUGGAN TOLD ME TO CALL HIM IF I EVER HAD A PROBLEM OR NEEDED ANYTHING, AND HE REALLY MEANT IT. I HAVE DEALT WITH HIM FOR OVER THREE YEARS, AND FOUR HOSPITALIZATIONS, EACH TIME HA HAS EXCEEDED MY EXPECTATIONS.IF YOU WANT THE BEST GO TO DR. DUGGAN HE SAVED MY TOES WHEN MANY OTHER DOCTORS WANTED TO AMPUTATE.I AM PROUD TO CALL DR DUGGAN MY DOCTOR.
by MIKE DUNN
January 17, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
January 16, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
January 16, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
January 12, 2012
I wasn't too impressed with their level of service. It wasn't terrible but I think that I probably could've gotten better service somewhere else. They don't really take that extra step to make me feel special. I'm just another client to them. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. didn't seem like they wanted to listen to almost everything I had to say.
by RT
December 15, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider prominently display their diplomas or business license?
Yes
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
by Anonymous
November 16, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's staff friendly?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
November 10, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 11, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
September 08, 2011
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