James Boccio, DPM

James Boccio, DPM
3700 Sunset Ln Suite 1 Antioch, CA 94509
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They didn't wear cologne. It was fantastic to be able to breathe freely the entire time.
by Tracy
July 14, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
June 27, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
June 01, 2011
They gave me sufficient information to make a decision about my treatment plan. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by Santa
May 22, 2011
The office was easy enough to find. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I'll definitely be going back. I didn't have a bad experience.
by Aldrico
May 03, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by dee
April 11, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider use excessive foul language?
No
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
April 11, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
April 05, 2011
Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. The office was very easy to locate. I didn't have any trouble finding it at all. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Dominique
March 29, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable at this podiatrist's office?
They were average
by Anonymous
March 23, 2011
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