Was this provider's staff friendly?
Friendly Enough
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.