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Samuel O Matz, MD

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Orthopedic Surgeons

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Westminster, MD

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Robert Saltzman-Westminster

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Samuel O Matz, MD
(27 Reviews)
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1 VILLAGE SQ WESTMINSTER, MD 21157
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this provider's office too loud?
No, it wasn't too loud
Does this provider give unbiased advice?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous xxx.xxx.201.42
October 01, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Are you going to visit this provider again?
Sure
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this orthopedic surgeon use current and safe equipment?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.224.31
October 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Mike Serio xxx.xxx.3.251
July 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Both Knees xxx.xxx.255.124
July 06, 2012
Was this provider's staff friendly?
Yes
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
January 09, 2012
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
October 07, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
September 24, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
September 12, 2011
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
August 03, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
July 13, 2011
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Map and Directions
1 VILLAGE SQ, WESTMINSTER, MD 21157