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Susan N Thompson, MD

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Susan Thompson, MD

Great Barrington, MA

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Susan N Thompson, MD
(7 Reviews)
> Get Phone Number & Directions
63 STATE RD GREAT BARRINGTON, MA 01230
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.104.216
December 18, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider promptly return your phone calls?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Would you recommend this family doctor to others?
I Already Have
by Anonymous xxx.xxx.13.113
July 23, 2013
Did this provider answer all of your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.190.64
August 20, 2012
I was a patient of Dr. Thompson from mid-2007 to Feb., 2012 when I had to self-diagnose Diabetes Out of Control and insist on an A1C test, even though I had had my annual physical exam for 3 years previously which indicated that in 2009 I was Pre-Diabetic and by 2010 a full blown Diabetic yet was never told by Dr. Thompson. Had she told me in 2009 when my Fasting Glucose was 112, we could have avoided the nightmare I have to live with today. When I insisted on an A1C test on Feb. 3rd, 2012, it came back reading 12.3% when it should be under 5.8%. There were many other indications pointing to trouble, with high cholesterol, high triglycerides, high C-Reactive Protein (which I had to ask for), and a family history of Diabetes. Yet on my own, without her suggestion, I took it upon myself to lose 30 lbs from April, 2011 to Nov. 2011 when that annual bloodtest showed a Fasting Glucose of 127. Still, she said nothing to me. When my gums began to bleed, my eyes began to blur, and my legs were cramping so severely I thought I would die of a stroke did I realize 3 mos. later it was Diabetes and called to order the A1C test. After receiving the results and asking for a follow up appt., when I questioned her as to why she never caught it, knowing I had a family history, she made 2 remarks, "oh, you have a family history of diabetes? OMG! Next, her response was, "I have absolutely no idea why I didn't catch it." This is not simply an oversight but Total Failure and Neglect of Responsibility to the oath she took to "first do no harm." Knowing my disposition to take the bull by the horns when confronted with a challenge, had I known in 2009 when my Fasting Glucose was 112, I would have reversed the Pre-Diabetes and would not be forced to take the measures that must be taken today to reverse the damage and the Diabetes permanently, which is costing me time, money, and lots of sleepless nights. In two months, with the help of my New Integrative Doctor, my A1C has gone from 12.3 to 8.6%. It must get to 6.5% in order to avoid the need for insulin. This is no thanks to Dr. Thompson.
by Lilliane Schmid xxx.xxx.155.160
May 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.86.167
April 22, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did you experience unnecessary pain during your visit?
No
by Anonymous
June 10, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have reasonable prices?
Yes
by Anonymous
March 14, 2011
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Map and Directions
63 STATE RD, GREAT BARRINGTON, MA 01230