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Nicholas M Kofos, OD

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Nicholas M Kofos, OD
(59 Reviews)
> Get Phone Number & Directions
180 BOLTON ST MARLBOROUGH, MA 01752
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Consumer Feedback

(59 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
October 11, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
October 03, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
August 31, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
August 30, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment.
by Anonymous
August 16, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I love that they never cancel their appointments last minute here. I can always count on them to be there for me.
by Anonymous
August 11, 2011
Did this provider have reasonable prices?
Absolutely!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
July 31, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
July 13, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous
June 13, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
May 31, 2011
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Map and Directions
180 BOLTON ST, MARLBOROUGH, MA 01752