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Kristen M Armstrong, MD

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Merrimack Family Medicine

Tewksbury, MA

Merrimack Family Medicine

Tewksbury, MA

Merrimack Family Medicine

Tewksbury, MA

Merrimack Family Medicine

Tewksbury, MA
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Kristen M Armstrong, MD
(15 Reviews)
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500 SALEM ST WILMINGTON, MA 01887
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I will definitely recommend them to people I know. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They always take the time to listen to me. I know they really care about me and what I have to say.
by darlene egan
April 19, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
April 14, 2011
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
March 28, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider rush your appointment?
No
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
March 24, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They made the extra effort to make sure every question and concern I had was addressed. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Kathy
March 03, 2011
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Map and Directions
500 SALEM ST, WILMINGTON, MA 01887