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Robert J O'Brien Jr, MD

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Mystic Valley Dermatology Associates

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Robert J O'Brien Jr, MD
(39 Reviews)
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955 MAIN ST STE G-6 WINCHESTER, MA 01890
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
January 09, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you leave the office feeling satisfied with your visit?
Completely!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
December 31, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this dermatologist friendly?
Yes
by Anonymous
December 09, 2011
My daughter called me from college complaining of a "scarey" rash which was all over her legs. She had been to our own pediatrician and the clinic at her college and they were unable to diagnose her. I called on a Monday morning to get an appointment and they were willing to work with her schedule which meant she was seen that Tuesday morning. She saw Dr. O'Brien who was fabulous. He made her feel so at ease and explained things to us as if he were treating his own daughter. To confirm his diagnosis, he called in his pediatric specialist who immediately diagnosed her w/a rare (treatable) condition. I was so relieved to finally have a professional who knew exactly what was going on. The office took it upon themselves to communicate with our pediatrician as well as to work with our insurance company to get her the needed medication. I could not recommend this office more enthusiastically, from their front desk staff, to their team of impressive and personable doctors.

-AnneMarie O.
by AnneMarie O.
October 22, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this dermatologist friendly?
Extremely Friendly
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
October 19, 2011
Did this provider answer all of your questions?
Yes
by Anonymous
October 18, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider late to your appointments?
No, they were on time
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
October 03, 2011
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. The restrooms were very well-stocked at this provider's office. They always have paper towels and toilet paper and never run out. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Christine F.
September 30, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
September 26, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They made the extra effort to make sure every question and concern I had was addressed. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by mitrano
August 23, 2011
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Map and Directions
955 MAIN ST STE G-6, WINCHESTER, MA 01890