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Jeffrey L Morrill, OD

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Jeffrey L Morrill, OD
(51 Reviews)
> Get Phone Number & Directions
480 W CENTRAL ST FRANKLIN, MA 02038
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Consumer Feedback

(51 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider late to your appointments?
No, they were on time
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
by Anonymous
January 17, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
January 04, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
January 03, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
December 27, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
Their standard of patient comfortability is obviously very high and it showed throughout the entire appointment. I was impressed from the first moment I entered for my appointment and sat in their very comfortable waiting room chairs.

They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. The office was very easy to locate. I didn't have any trouble finding it at all. They are always so friendly and welcoming to me during my appointments. They strive to make every patient feel valued and important.
by Anonymous
December 09, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
by Anonymous
November 09, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were the waiting room chairs comfortable at this provider's office?
Yes
Are you going to visit this provider again?
Sure
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous
November 09, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
October 24, 2011
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They have really great customer service here. They always put their customers first, regardless of the situation. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Anonymous
October 21, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
October 21, 2011
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Map and Directions
480 W CENTRAL ST, FRANKLIN, MA 02038