Shirley A Tozzi, MD

Shirley A Tozzi, MD
11 NEVINS ST STE 505 BRIGHTON, MA 02135
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Consumer Feedback

(33 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
A nightmare of a “doctor.” Not professional, rude, and insensitive. Became insulted when I asked her to wash her hands. “Do you know I m infectious disease specialist?” was her reply. An hour wait and then had the wrong file. Then continued to keep me waiting with no apologies. Would never, ever go to her again.
by Lacey Pepperman xxx.xxx.210.22
January 07, 2024
Did this doctor answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was the provider's staff welcoming to you?
Yes
by Anonymous xxx.xxx.226.220
May 17, 2014
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by nena xxx.xxx.200.251
August 13, 2013
Tozzi is bad and the staff is worse. Save yourself the trouble and unnecessary expense and go elsewhere. I wouldn't refer my worst enemy to this doctor.
by Anonymous xxx.xxx.35.107
May 22, 2013
Did you experience unnecessary pain during your visit?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.65.76
April 01, 2013
Haven't had great experiences with PCP. Dr. Tozzi is average. I've seen her for some minor illnesses: colds, musculoskeletal injuries (for which she referred me to incompentant PTs), poison ivy, etc. Parking is convenient and Dr. Tozzi has a pleasant demeanor, but is often rushed, orders bloodwork without telling you the cost. I've contemplated switching PCPs, but it just isn't bad enough to make the switch.
by Jenn xxx.xxx.184.96
February 22, 2013
Would you refer this provider to a family or friend?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.55.169
February 12, 2013
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.159.55
December 09, 2012
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider ever postpone your appointment?
Sometimes, a little too often
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this infectious disease specialist friendly?
Yes
by Anonymous xxx.xxx.88.206
November 20, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider use excessive foul language?
No
Does this provider welcome questions?
No, They dismissed my questions as unimportant
by Anonymous xxx.xxx.140.216
November 19, 2012
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