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James Mancini, OD

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James Mancini, OD
(40 Reviews)
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70 SOUTH ST CONCORD, NH 03301
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Their staff is the most friendly, welcoming staff. They are so warm and professional, and make the whole experience that much better. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. Their prices were very fair. The level of care you get for the price is outstanding.
by Anonymous
January 10, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider have helpful information available online?
Yes, but very little
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
December 07, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
November 22, 2011
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Does this provider remember you and your circumstances at every appointment?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
November 07, 2011
Dr. Mancini is very thorough. I never feel rushed and he will go to great lengths to answer my questions. He doesn't just try to give you a prescription and move on to the next patient. I've been going to him for years even though we live almost an hour away. I would definitely recommend him to anyone who wants a doctor who will work with you to find out what is best for you.
by Anonymous
November 02, 2011
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did this provider have reasonable prices?
Absolutely!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
October 25, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
by Anonymous
October 07, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
October 06, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
October 02, 2011
Dr. Mancini works wonders, from regular eye testing to out of the ordinary eye problems.
by Anonymous
June 30, 2011
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Map and Directions
70 SOUTH ST, CONCORD, NH 03301