James C Frangos, OD

James C Frangos, OD
15 PORTLAND AVE DOVER, NH 03820
Add a Review

Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
October 18, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
September 29, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
September 19, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 11, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
June 24, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Would you recommend this provider to others?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
June 21, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
April 08, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider promptly return your phone calls?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
April 05, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
April 04, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I am going to refer everyone I know here. I absolutely love this place.
by Anonymous
March 31, 2011
Add a Review