Malcolm Gourlie, MD

Malcolm Gourlie, MD
East Haddam Med Assoc 16 WILLIAM F PALMER RD MOODUS, CT 06469
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider have reasonable prices?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
October 24, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
July 20, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you feel safe in this provider's care?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
June 13, 2011
Are you going to visit this provider again?
Without a doubt!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider have helpful information available online?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
May 31, 2011
Does this provider give unbiased advice?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
March 14, 2011
Was the waiting area spacious?
Yes
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
March 13, 2011
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