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Bakhtaver A Irani, MD

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Bakhtaver A Irani, MD
(61 Reviews)
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21 E PARK PL RUTHERFORD, NJ 07070
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Consumer Feedback

(61 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.232.98
May 02, 2013
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Does this OBGYN use current and safe equipment?
Fairly current
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous xxx.xxx.218.245
May 01, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous xxx.xxx.245.88
April 13, 2013
Does this provider have helpful information available online?
Yes
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Does this OBGYN use current and safe equipment?
Fairly current
Did this OBGYN pressure you to use certain birth controls or medications?
No
Was this provider friendly?
Polite Enough
by Anonymous xxx.xxx.0.4
March 26, 2013
The clinic and the staff is the most unprofessional facility I have ever dealt with. The staff is rude and do not care to respond to your queries till you are totally exhausted chasing them. They are often uninformed on simple things like can the doctor discuss something over call or do I need to come in. When I had an issue and called, the first staff member asked me to call and the doctor would discuss the results. And then when I call, they say she is with a patient and call after few minutes. And when I do call them after few minutes, they put me on hold for 10 mins after which they tell me, I need to come in. When asked that why was I informed it would be discussed over a call, I was told, that is never the case and I need to take an appointment and come in.

As if that was not enough, it took me only 4 extra calls and 20 mins of total waiting time to get them mail my reports. And that was not without reminding them how we have jobs too.

The doctor in itself hasn't been the best. While she is ok in person to talk to, I often felt she was in a hurry and not giving appropriate attention.

The facilities are bad at the Rutherford location. After visiting my current gynecologist, I cringe thinking how I managed to be treated at Dr.Irani at all.

If you have an option, please avoid this facility.
by Shilpa xxx.xxx.128.42
March 14, 2013
Never will i visit this place AGAIN! they need to redo the entire space as everything is very data. not not to mention that i spent almost TWO HOURS TO SEE THE DOCTOR. the visit was quick and she didn't answer my question. and I've been trying to get my test results this entire week but no one can tell me if anything came up. very unorganized i would avoid atvall cost. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. They were rather rude during my visit. I didn't feel like I was being treated with a whole lot of respect. It was easy to get the appointment time that worked for my schedule. I did experience some pain that I felt could have been avoided, but it wasn't too bad. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by O.V xxx.xxx.41.208
March 07, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this OBGYN use current and safe equipment?
No; the equipment needs to be updated
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider treat their staff well?
No, the staff was very mistreated
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by tammy xxx.xxx.24.199
February 28, 2013
I moved to Monmouth County 15 years ago and still drive to Bergen County to see Dr. Irani. I absolutely love her!
C. D'Meo
by C. D'meo xxx.xxx.210.249
February 12, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this OBGYN fully explain your treatment's risks and benefits?
Yes
by Anonymous xxx.xxx.138.63
January 25, 2013
I've gone to Dr. Irani for at least 12 years. The staff seems overworked but very good at handling the constantly ringing phones and paperwork, etc. I have always found this doctor (and also her partner that I saw about twice when my doctor was out delivering a baby. Sometimes the wait can be pretty long. Some times not. I always bring a book and wait because I am very happy with her care. When test have shown problems she has called me personally to let me know. She also never billed me for differences between her actual charge and what my insurance paid when it was only a few dollars. I feel like I am in good hands with her care and advice.
by pat xxx.xxx.157.160
December 22, 2012
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Map and Directions
21 E PARK PL, RUTHERFORD, NJ 07070