Masayuki Inouye, MD

Masayuki Inouye, MD
20 PROSPECT AVE STE 909 HACKENSACK, NJ 07601
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
.Dr. Inouye gave me a comforting feeling to be under his medical care. He explained all the medical options and the procedure that he will perform. He answers all my questions and took his time so that I never felt rushed. I had a small post-op concern and he saw me right away. Just as he had explained, my concern totally resolved itself. The office staff is equally as competent and courteous. I would recommend Dr. Inouye highly to family and friends.
by Anonymous xxx.xxx.74.174
May 08, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider remember you and your circumstances at every appointment?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by AH xxx.xxx.38.32
February 02, 2013
Dr. Inouye diagnosed my condition quickly. I got an appointment quickly. I was seen within fifteen minutes of my appointment time. The staff was friendly and helpful. My surgery was successful and the scar is minimal.
by Betty xxx.xxx.94.180
January 31, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did they follow up with you after your appointment?
Yes.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
by joseph balady jr xxx.xxx.56.187
January 31, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this ENT Otolaryngologist friendly?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.121.172
January 30, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by ce xxx.xxx.70.191
January 30, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
Did this provider have reasonable prices?
Absolutely!
by Mary Gehrmann xxx.xxx.20.146
November 15, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this ENT Otolaryngologist answer all of your questions?
Every question I had was answered thoroughly
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by michael niosi xxx.xxx.252.22
October 06, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.19.122
October 03, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
July 06, 2011
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