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Anthony A Fiorilli, OD

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Northwell Health Department of Ophthalmology - Optometry at Mason Avenue at the Medical Arts Pavilion Building a program of Staten Island University Hospital

Staten Island, NY
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Anthony A Fiorilli, OD
(19 Reviews)
> Get Phone Number & Directions
503 CANDLEWOOD COMMONS HOWELL, NJ 07731
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.115.204
July 16, 2012
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
February 29, 2012
They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They did an amazing job at finally providing me with an accurate prescription for my glasses and contacts. I've been to other optometrists that didn't really help, but now I can finally see well once again. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Anonymous
December 14, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
November 21, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Was this provider friendly?
Very! The most welcoming office I've visited!
Was it easy to make an appointment with this provider?
Yes
by Anonymous
November 18, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider offer any coupons, discounts or promotions?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
by Anonymous
November 18, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was the waiting area spacious?
Yes
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
by Anonymous
October 13, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider offer any coupons, discounts or promotions?
Yes
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
by Anonymous
April 25, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's staff friendly?
Yes, they went above and beyond
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem up-to-date with the current advancements in their field?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
February 28, 2011
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Map and Directions
503 CANDLEWOOD COMMONS, HOWELL, NJ 07731