Robert E Sussman, DPM

Robert E Sussman, DPM
1820 State Route 33 9 NEPTUNE, NJ 07753
Add a Review

Consumer Feedback

(75 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.169.255
November 05, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.3.223
October 10, 2013
It appears as if most people simply use the draft review. Not so good.

While I've had satisfactory care from this provider - things like having carpeting in rooms where operations take place really makes me wonder.

I also found it impossible to talk to Dr Sussman via phone. It appears that the only way to speak with him is to schedule an appointment.
by anonymous xxx.xxx.112.2
September 27, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by jms xxx.xxx.22.3
September 19, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous xxx.xxx.96.57
July 05, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.88.93
June 22, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this podiatrist use current and safe equipment?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.80.251
June 13, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was it easy to find parking at this provider's office?
Yes, it was convenient
Would you recommend this podiatrist to others?
I Already Have
by Anonymous xxx.xxx.123.248
June 12, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.179.55
June 05, 2013
Dr Sussman is an outstanding, talented & caring individual. There isn’t enough room here to cite how hard he worked to help me. I have and will continue to recommend him. And his office staff is also the best.

by David xxx.xxx.122.178
May 29, 2013
Add a Review