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Robert E Sussman, DPM

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Podiatrists

Caring Podiatry

Neptune, NJ

Caring Podiatry

Neptune, NJ

Caring Podiatry

Neptune, NJ

Caring Podiatry

Neptune, NJ
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Robert E Sussman, DPM
(75 Reviews)
> Get Phone Number & Directions
1820 State Route 33 9 NEPTUNE, NJ 07753
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Consumer Feedback

(75 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by goutyfoot
April 25, 2011
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They never left me for an extended period of time and I never felt ignored. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Bill
April 13, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by LBPI
April 01, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were you able to relax during your appointment?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was it easy to make an appointment with this provider?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
March 08, 2011
I had to look for a long time before I finally found their qualifications. They need to make them more obvious. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. They were kind of friendly, but I wasn't very impressed. They always made sure that I wasn't in any pain.
by R
March 02, 2011
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Map and Directions
1820 State Route 33 9, NEPTUNE, NJ 07753