Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.